baje Terms & Conditions

1General Provisions

These terms and conditions ("Terms") form a binding legal agreement between the baje platform and its users ("you" or "member"). By visiting our website, creating an account, or using any of our services, you are considered to have fully accepted these Terms.

baje is a mobile-first online gaming platform operated for players in Bangladesh. By using our services, you confirm that you have read, understood, and agreed to all provisions of these Terms.

1.1 Scope of the Terms

These Terms apply to baje's main website, mobile version, and all gaming services operated under the platform. Separate terms may apply to specific games or promotions, and those will act as a supplement to these main Terms.

1.2 Language of Communication

baje provides support in both Bengali and English. For any formal communication, complaint, or dispute resolution, you may contact us in Bengali.

2Account Registration & Eligibility

To open an account at baje and enjoy our gaming services, the following conditions must be met:

• You must be at least 21 years old (for those aged 21 and above only).
• You must register using your own accurate and complete information.
• Only one account per person is permitted. Creating multiple accounts by the same individual is strictly prohibited.
• The information provided at the time of account creation must be truthful, accurate, and current.
• Keeping your account login details (username and password) secure is entirely your responsibility.

2.1 Single Account Policy

A player may operate only one account. If the same person attempts to claim bonus or promotional benefits using multiple accounts, both accounts will be closed.

3Account Verification

To ensure a safe gaming environment, baje follows an identity verification process for its members. As part of the verification process, you may be asked to provide the following documents:

• National ID card (NID), passport, or birth registration certificate.
• A utility bill or bank statement as proof of address.
• Information to prove ownership of the payment method used.

If the verification process is not completed, baje may request the necessary documents before processing a withdrawal request. Your information remains fully protected under SSL encryption and fair play policy.

4Deposits & Withdrawals

4.1 Deposits

Funds can currently be deposited at baje using the following payment methods: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).

• Deposited funds will only be credited to the account whose information has been verified.
• Deposits from third-party accounts are strictly prohibited.
• For suspicious transactions, baje may request additional verification.

4.2 Withdrawals

The following rules apply for withdrawing funds from your account:

• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met for withdrawals related to bonuses (see Section 5 for details).
• Withdrawals may be delayed if verification has not been completed.
• If any unusual activity is detected, baje reserves the right to review a withdrawal request.

5Bonuses & Promotional Offers

baje offers various bonuses and promotional benefits to its members. A 150% welcome bonus on the first deposit is currently available, up to a maximum of ৳5,000.

5.1 Wagering Requirements

A wagering requirement of 10 times the bonus amount applies. Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

5.2 General Rules for Using Bonuses

• Each bonus offer has its own validity period — if the wagering requirement is not met within the specified time, the bonus will be cancelled.
• A new bonus cannot be activated while another bonus is already active.
• The bonus amount cannot be withdrawn before the wagering requirement has been fulfilled.
• baje reserves the right to modify or withdraw the bonus program at any time — you will be notified in due course before any changes take effect.
• Each welcome bonus can be claimed only once per household, address, IP address, or payment method.

6Gaming Rules

The following general rules apply to participation in all games operated on baje:

• Each game has its own rules — please read the relevant rules before starting a game.
• If the result of a game round is uncertain due to a technical error, baje reserves the right to cancel that round and return the wagered amount.
• For issues arising from software errors by game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, or any other provider), the respective provider's own rules will apply.
• Large winnings generated as a result of a software error will be considered void.

6.1 Sports Betting

The following rules apply to betting on cricket (including BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and other leagues), kabaddi, and other sports:

• If a match or event is cancelled, postponed, or left incomplete, the related bet will be considered void and the wagered amount will be returned.
• The official result of the relevant sports governing body will be considered final for the purpose of determining outcomes.

7Prohibited Activities

The following activities are strictly prohibited on the baje platform:

• Money laundering or conducting transactions using illegal funds.
• Operating multiple accounts for the purpose of claiming bonus benefits (bonus abuse).
• Exploiting any error or vulnerability in the platform's software or gaming system.
• Playing games using third-party automated software, bots, or scripts.
• Attempting to access another member's account without authorisation.
• Coordinating with other members to place bets in a manipulative manner (collusion).
• Operating an account using another person's identity.

Involvement in any of the above activities will result in the immediate closure of the relevant account and the balance may be forfeited. Law enforcement authorities will be notified if necessary.

8Responsible Gaming

baje takes responsible gaming very seriously. We believe that gaming is a form of entertainment — not a means of earning money. Our platform is for those aged 21 and above only.

• Members can set daily, weekly, or monthly deposit limits on their own accounts.
• If needed, an account can be temporarily suspended for a specific period (cooling-off period).
• If you want a long-term suspension (self-exclusion), please contact the support team.
• If you are experiencing personal or financial problems due to gaming, please seek help immediately.

For more details, visit our Responsible Gaming page.

9Privacy & Data Protection

Protecting your personal information is our highest priority. baje uses SSL encryption technology to keep all transactions and personal data secure.

• Your information will never be sold to third parties.
• Data is retained only for the period required in accordance with applicable law.
• To view or correct your own information, please contact support.

To learn the full details of our data protection policy, visit the Privacy Policy page.

10Intellectual Property

All content on the baje platform — including logos, designs, software, text, graphics, and other elements — is the exclusive property of baje or properly licensed material.

• Reproducing, distributing, or using this content without prior written permission from baje is prohibited.
• A limited, non-transferable licence is granted for personal, non-commercial use of the platform.
• This licence will be automatically revoked upon any breach of these Terms.

11Limitation of Liability

To the maximum extent permitted by applicable law, baje will not be liable for the following:

• Interruption of a game session due to loss of internet connection or technical issues.
• Issues caused by third-party software or services.
• Problems with the user's own device or internet service.
• Losses arising from a member's account details falling into someone else's hands.

Gaming is a risky activity. Consider your means before placing a bet and only wager what you can afford to lose without financial hardship.

12Changes & Termination

baje reserves the right to partially or fully modify these Terms at any time. Changes will take effect from the date they are published on the platform. Continued use of the platform after any changes will be considered as your acceptance of the new Terms.

12.1 Closing an Account

You can request to close your account at any time through support. If any pending bonus wagering requirements are not met before the account is closed, they will be cancelled and the deposited real money will be refunded.

baje may close an account without notice in the following circumstances: serious violation of these terms and conditions, suspicion of fraudulent activity or illegal conduct.

12.2 Severability of Terms

If any provision of these terms and conditions is deemed invalid or unenforceable, all remaining provisions will remain fully in effect.